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Brinks Report > Blog > Technology > India’s Digital Wallets Crash! GPay, PhonePe & Paytm Users Panic as UPI Fails Again! – Read What Happened
Technology

India’s Digital Wallets Crash! GPay, PhonePe & Paytm Users Panic as UPI Fails Again! – Read What Happened

Ankita Das
Last updated: April 13, 2025 8:18 am
Ankita Das
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India’s digital wallets crash! Gpay, phonepe & paytm users panic as upi fails again! – read what happened
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Trulli

UPI (Unified Payments Interface) services faced a major outage, causing trouble for thousands of users across India. People using popular apps like Google Pay (GPay), PhonePe, Paytm, and banking apps such as SBI, ICICI, and HDFC reported failed payments and fund transfer issues.

UPI Outage: What Happened?

According to Downdetector, a website that tracks service issues, over 2,200 users complained about problems with UPI. Most of these issues were about failed payment transactions and the inability to send money. Even the Times of India (TOI) Tech team couldn’t complete their payments during this time.

Trulli

The outage affected not just mobile payment apps, but also major banks’ UPI services, showing how widespread the issue was.

NPCI Acknowledges UPI Issue

The National Payments Corporation of India (NPCI), which operates UPI, confirmed that they were facing technical issues. In a post on X (formerly Twitter), NPCI said:

“We are working to resolve the issue and will keep you updated. We regret the inconvenience caused.”

The problem caused partial transaction failures, meaning some payments would go through, while others wouldn’t.

Read More: New Aadhaar App Launched: Use Face ID, No Need for Photocopies

Third UPI Outage in 3 Weeks

This is the third time in about three weeks that UPI services have gone down:

  • March 26: UPI users had trouble making transactions due to technical glitches.
  • April 2: Hundreds of users again reported UPI outages, especially during fund transfers.
  • Now: Another widespread UPI outage affected major apps and banks.

Social Media Reacts

People rushed to social media platforms like X to share their frustration and post funny memes. Hashtags like #UPI, #GPay, #PhonePe, and #Paytm were trending.

Also Read: https://x.com/RohitPrasa41090/status/1911039161601056954

Some common reactions were:

  • “UPI is down, please carry your wallet!”
  • “Facing trouble with GPay or PhonePe? You’re not alone!”

UPI Services Back to Normal

As of now, UPI services appear to be back to normal. Downdetector shows a drop in complaints, with only 225 reports at the time of writing. However, NPCI has not yet given a final update confirming that everything is fixed.

 

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TAGGED:Google PayNPCIPayment failurePaytmPhonePeUPI outage
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