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Brinks Report > Blog > Blog > Marq AC Review 2025: Performance, After-Sales Service & Customer Feedback
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Marq AC Review 2025: Performance, After-Sales Service & Customer Feedback

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Last updated: February 17, 2025 2:31 pm
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Marq AC Review: Is It Worth Your Investment?

If you’re considering purchasing an air conditioner, a Marq AC review is essential to understand its performance and reliability. Marq, a Flipkart-exclusive brand, promises affordability and modern features, but how does it fare in real-world scenarios? This analysis covers cooling efficiency, customer experiences, and the often-criticized Marq AC after-sales service review.

Contents
Marq AC Review: Is It Worth Your Investment?Performance and Cooling EfficiencyMarq AC After-Sales Service: A Major ConcernPros and Cons of Marq AC

Performance and Cooling Efficiency

Marq ACs are marketed as energy-efficient and budget-friendly. However, multiple users report inconsistent cooling and technical flaws. For instance, one customer noted their 1.5-ton Marq AC stopped cooling properly within a year, while another faced gas leaks just two months after installation 412. Technicians often dismissed issues initially, blaming “wall adaptation” or temporary fixes like gas refills that failed long-term.

Trulli

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Marq by Flipkart AC Review: The Flipkart Factor

Purchasing through Flipkart offers convenience, but the platform’s association with Marq complicates returns and support. Customers highlight delayed responses, unfulfilled replacement promises, and poor coordination between Flipkart and Marq’s service teams. One buyer waited over a year for a replacement after repeated complaints.


Marq AC After-Sales Service: A Major Concern

The most glaring issue in this Marq AC review is the after-sales support. Complaints include:

  • Unresponsive customer care: Users report unanswered calls and unresolved tickets .
  • Delayed repairs: Technicians either arrived late or failed to fix issues permanently. For example, a gas leak repair took weeks, only for the problem to recur .
  • Parts unavailability: Customers were told critical components like compressors or coils were out of stock, forcing extended wait times.

Read more : Budget 2024 Balances Growth Incentives with Fiscal Caution


Customer Experiences: Mixed Signals

While some users praised Marq ACs for initial performance, long-term reliability is questionable. A 2022 buyer described the brand’s service as “cheating,” citing four technician visits without resolution. Others shared frustration over unskilled technicians lacking proper credentials or tools .


Pros and Cons of Marq AC

Pros:

  • Affordable pricing compared to competitors.
  • Flipkart-exclusive deals and warranties.

Cons:

  • Frequent cooling failures and technical defects.
  • Poor after-sales support and unprofessional service teams.
  • Warranty claims often ignored or delayed .

Final Verdict: Proceed with Caution

This Marq AC review reveals significant gaps between promises and reality. While the units are budget-friendly, recurring technical issues and abysmal after-sales service overshadow initial savings. If you prioritize reliability, consider brands with stronger service networks. For Marq buyers, document all interactions and escalate complaints via consumer forums if needed .

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2 Comments
  • Avatar of m r abidi M R Abidi says:
    May 30, 2025 at 5:41 am

    Never buy any product of this company. No service after sale.

    Reply
  • Avatar of m r abidi M R Abidi says:
    May 30, 2025 at 5:42 am

    No service after sale. Their only interest is in sale. Not recommended at all.

    Reply

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