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Brinks Report > Blog > Technology > Automation and Cost-Efficiency Drive Deal Wins HCLTech FY24 Expansion
Technology

Automation and Cost-Efficiency Drive Deal Wins HCLTech FY24 Expansion

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Last updated: January 28, 2025 10:30 am
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Trulli

As I delve into the latest updates from HCLTech, it’s clear that the company is making significant strides in automation and cost-efficiency. These two pillars are not just buzzwords but the driving forces behind their FY24 expansion plans. Under the leadership of CEO C Vijayakumar, HCLTech is leveraging technology to streamline operations, reduce costs, and deliver value to clients. What’s more, the company is also focusing on stabilizing its workforce, with plans to add 13,000 to 15,000 freshers in FY23-24 and bringing the attrition rate down to 15%.

Automation: The Game-Changer
Automation has become the backbone of HCLTech’s strategy. By integrating advanced technologies like AI, machine learning, and robotic process automation (RPA), the company is enabling faster and more efficient service delivery. This isn’t just about cutting manual effort—it’s about creating smarter workflows that reduce errors and improve outcomes. For instance, AI-driven analytics are helping clients make data-backed decisions, while RPA is taking over repetitive tasks, freeing up human talent for more strategic roles.

Trulli

This focus on automation isn’t just benefiting clients—it’s also helping HCLTech optimize its own operations. By automating internal processes, the company is reducing overhead costs and improving scalability. It’s a win-win situation that’s contributing to their deal wins and overall growth.

Cost-Efficiency: A Strategic Priority
In today’s competitive market, cost-efficiency is non-negotiable. HCLTech understands this and has made it a core part of their strategy. By leveraging automation, they’re able to deliver high-quality services at lower costs. Additionally, the company is optimizing its resource allocation, ensuring that every dollar spent delivers maximum value.

One of the ways HCLTech is achieving this is through its global delivery model. By tapping into talent pools across different geographies, the company can offer cost-effective solutions without compromising on quality. This approach is particularly appealing to clients looking to reduce expenses while maintaining high standards.

Workforce Stability: A Focus on Attrition
While technology is a key driver, HCLTech recognizes that its people are its greatest asset. Over the past few quarters, the company has been working diligently to bring down its attrition rate. CEO C Vijayakumar expects this rate to stabilize at 15% in the next couple of quarters—a significant improvement from previous levels.

To support this, HCLTech is investing in employee engagement and upskilling programs. By creating a positive work environment and offering opportunities for growth, the company is ensuring that its workforce remains motivated and committed. The plan to hire 13,000 to 15,000 freshers in FY23-24 is another step in this direction, helping to build a strong talent pipeline for the future.

What This Means for the Future
HCLTech’s focus on automation, cost-efficiency, and workforce stability is setting the stage for sustained growth. These initiatives are not just about staying competitive—they’re about redefining what’s possible in the IT services industry. As the company continues to innovate and adapt, it’s well-positioned to tackle the challenges of FY24 and beyond.

For me, what stands out is how HCLTech is balancing technology and human capital. By embracing automation while also investing in its people, the company is creating a sustainable model for success. It’s a strategy that other organizations can learn from, especially in a rapidly evolving industry like IT services.

In conclusion, HCLTech’s FY24 expansion plans are a testament to the power of innovation and strategic thinking. With automation and cost-efficiency at the forefront, and a renewed focus on workforce stability, the company is poised for a bright future. As someone who’s been following their journey, I’m excited to see how these initiatives unfold and the impact they’ll have on the industry. Automation and cost-efficiency are driving HCLTech’s success, and it’s a story worth watching.

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