Paytm, the well-known fintech company, has reduced its workforce by about 4,600 employees in the financial year 2025 (FY25). According to its annual report, the number of employees dropped from an average of 43,960 in FY24 to 39,368 in FY25.
The company said this was part of a plan to make the organization leaner and more profitable. By reducing staff, Paytm was able to cut down its employee expenses by ₹651 crore, bringing it down from ₹3,124 crore in FY24 to ₹2,473 crore in FY25 — a 21% drop.
What Paytm CEO Vijay Shekhar Sharma Said
In a letter to shareholders, Paytm’s founder and CEO Vijay Shekhar Sharma explained that this reduction in staff was due to some tough business decisions, including selling off non-core businesses and focusing on key areas like digital payments.
Sharma said:
“We have now become profitable, and I’m proud of our team’s hard work and smart decisions. We’ve made tough calls, exited some businesses, and focused on what matters most—our core payment services. This has helped us save cash and prepare for future growth.”
Sales Team Still Growing
Even though overall employee numbers went down, Paytm is still hiring for its sales team to grow its network. In fact, 32,614 of its current employees are in sales, making it the biggest department in the company.
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Strong Financial Recovery
Paytm’s parent company, One97 Communications, recently reported a big milestone — its first-ever quarterly profit of ₹123 crore in the first quarter of FY26. This is a huge improvement compared to a loss of ₹840 crore in the same quarter last year.
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